With the coming into force last month of the Consumer Rights Act 2015, there has understandably been a significant focus on the civil remedies available to consumers who purchase defective products (see our recent blog post commenting on the new Act). … Continue reading
The Consumer Rights Act 2015 represents a significant development in the regulation of consumer contracts under UK law. It consolidates and brings consistency to rules that were previously spread across a wide range of different Acts and Regulations. It also … Continue reading
The UK government has now published the principal legislation that will implement the European ADR Directive and the European Online Dispute Resolution (ODR) Regulation, both of which seek to encourage the use of alternative dispute resolution schemes to resolve consumer … Continue reading
Businesses that make country of origin claims in marketing their products in Australia should consult the ‘Country of Origin claims and the Australian Consumer Law’ guidelines published by the Australian Competition and Consumer Commission (ACCC) in April 2014.
A new civil right of action for consumers became available on 1 October 2014, against traders and businesses which have employed certain misleading or aggressive practices, under The Consumer Protection (Amendment) Regulations 2014 (the “2014 Regulations”).
In Australia the main regulator of consumer law is the Australian Competition and Consumer Commission (ACCC). In 2010 the enforcement powers of the ACCC were significantly strengthened with the intention of enabling the ACCC to provide a more responsive national … Continue reading