We are excited to launch the 2020 edition of our Global Bank Review, #disruption.

While the banks sector has faced significant challenges before, the depth and breadth of Covid-19’s disruption has left banks in the position of having to brace for impact to their own businesses, whilst simultaneously demonstrating a change in culture, providing support to vulnerable customers, and supplying vital credit for regrowing our economies.

Banks have faced all of this while keeping pace with other disruptive forces such as rapid technological, digital, regulatory, risk, operational, workplace, social and environmental change, as well as continuing to operate in an uncertain environment of ongoing political and economic volatility.

Against this backdrop, as part of this year’s Global Bank Review we surveyed over 300 senior executives and managers at banks globally and our findings suggest that they regard their top concerns for the next three years as:

  • how to navigate regulatory change
  • how to deliver a digitally driven business, and
  • how to build operational resilience.

This edition looks closely at these concerns and explores some of the challenges that banks face if they are to remain competitive. We also include insights from a number of industry figures and senior bank leaders around the globe including:

  • Anna Bligh, Chief Executive Officer, Australian Banking Association
  • Richard Meddings, Chairman, TSB Bank
  • Mary Huen, Chief Executive Officer Hong Kong, Standard Chartered Bank

Access our interactive digital experience here.