THE BREACH REPORTING CHASM

01 November, 2022
On 27 October 2022, ASIC released its first publication of information lodged under the new breach reporting regime, Report 740 Insights from the reportable situations regime: October 2021 to June 2022 (Report 740). As readers will be aware, the new breach reporting regime for financial services came into effect on 1 October 2021, seeking to … Read more

Insurance in superannuation: AFCA complaints directly against life insurers – A thing of the past?

28 October, 2022
The Decision Yesterday’s decision of the Full Federal Court in MetLife Insurance Limited v Australian Financial Complaints Authority Limited [2022] FCAFC 173 upheld MetLife’s contention that AFCA does not have jurisdiction to hear complaints made directly against life companies relating to life insurance in superannuation. The issue arose due to a specific complaint which was … Read more

APRA CONSULTS ON NEW OPERATIONAL RISK MANAGEMENT PRUDENTIAL STANDARD

05 August, 2022
The Australian Prudential Regulation Authority (APRA) has released its consultation on a new cross-industry prudential standard for operational risk management, CPS 230, which proposes to introduce a range of new requirements on APRA-regulated entities for managing operational risk and enhance existing requirements for business continuity and service provider management. Operational resilience is critical to the … Read more

Anti-hawking in financial services: Some observations on multi-product discounts

28 June, 2022
For some time now, the issue of whether a sales representative can cross-position different insurance policies or financial products through the mechanism of a multi-policy or multi-product discount has been somewhat of a vexed issue – to say the least. In this context, we are referring to a scenario where a client makes an enquiry … Read more