The Global Banks Sector Group at HSF has released a new podcast series ‘Banking on people in an age of digital transformation’.  The series further explores themes covered in our annual publication, the Global Bank Review. Our first episode ‘Banks and social shifts: their impact on staff‘ explores how digital transformation, fostering a culture of … Read more

Yesterday, ASIC released its updated Regulatory Guide 78 Breach reporting by AFS licensees and credit licensees (RG 78). Since the introduction of the new ASIC breach reporting regime on 1 October 2021, it is safe to say that there has been and continues to be confusion and ambiguity around the legal scope and practical operation … Read more

Last week, ASIC commenced the first court proceedings alleging unfair contract terms in an insurance contract. The case involves standard form underwritten home and contents insurance contracts issued by Auto & General Insurance Company Limited (Auto & General). On 5 April 2021, the unfair contract term protections in Subdivision BA of the ASIC Act were … Read more

It’s time! We are excited to launch our brand new (and what we think is Australia’s first) ‘Breach Reporting Hotline’ service, which enables you to ‘bounce’ discrete queries off our team of experts as a way of cutting through some of the complexity that is intrinsic to this new regime. For more information, please see … Read more

The breach reporting regime continues to give rise to ambiguity for licensees. As we have commented previously, there continues to be a mismatch in breach reporting practices across the industry and ASIC expectations, as well as a divergence of breach reporting practices between licensees. A common area of over-reporting is in the context of reporting … Read more

The new best financial interests duty (BFID) for superannuation trustees should represent a pathway to improve the decision-making of the trustee to better, or at least more visibly, calibrate with the interests of the fund’s beneficiaries. In this, it seems, it should be a ‘beautiful’ thing. The problem which the superannuation industry has been confronting, … Read more

Our Financial Services Regulatory (FSR) team surveys the regulatory landscape for 2023 and considers the challenges confronting firms and regulators. Firms now face a maelstrom of risks as 2023 comes into view. Economic and geopolitical uncertainty has aggravated already rising interest rates and inflation, causing supply chain issues and increased volatility in the commodities and … Read more

The Decision Yesterday’s decision of the Full Federal Court in MetLife Insurance Limited v Australian Financial Complaints Authority Limited [2022] FCAFC 173 upheld MetLife’s contention that AFCA does not have jurisdiction to hear complaints made directly against life companies relating to life insurance in superannuation. The issue arose due to a specific complaint which was … Read more